WHAT OUR CUSTOMERS SAY

InternetSpecs Review  

Our customers are asked to review internetspecs.co.uk on Trustpilot's website. Whether the review is good, bad or indifferent, it will appear on the website.

Take a look at our Trustpilot page here.

Having a retired optician checking every order and advising on the website helps to ensure that you will receive a top quality service. As you may have read on our Trustpilot page, we provide a personal and attentive service.

Product Reviews

We’d love to hear what you think about any pair of glasses you purchase from internetspecs.co.uk, and online reviews make it easy to share your thoughts and help other customers make an informed decision too.

After you receive your glasses simply visit the product’s page online to leave your review. Once your review is received and approved, it will appear at the bottom of the page and be available for everyone to read.

Before you leave a review

Please take a look at our guidelines below, which are here to help you with the type of information to include and increase the chances of your review being used. All reviews are checked by a moderator, and a review will never be rejected simply because it is negative – whatever your feedback, rest assured it is always valued, and used to make any improvements.

Guidelines

Here are our tips on how to write an effective review.

Your review should always:

• Be about a product you have purchased at internetspecs.co.uk. It shouldn't be about a similar product or one you've tried in a high street shop.
   
• Not contain any personally identifiable information.
   
• Be about the product, not InternetSpecs’ customer service or delivery. We use Trustpilot for this.
   
• Not contain any inappropriate or abusive language.
   
• Not contain a mention of the exact price you paid, as pricing may change and this could confuse other customers. You can talk about price but only in terms of something being a good deal or expensive, not a mention of the exact price.
   

Thank you for taking the time to write a review. We look forward to reading it.